Responsible Gaming
at obajee
obajee is committed to providing a safe, fair, and enjoyable entertainment environment for all registered players in Bangladesh. Our responsible gaming programme gives you full control over your playing activity — with tools, limits, and professional support available around the clock.
Safe Play Is the Foundation of obajee
Online gaming is designed to be entertaining — and at obajee we intend to keep it that way. Our responsible gaming framework is built on six core principles that put player welfare ahead of everything else. These are not aspirational statements; they are active, operational commitments enforced across every part of the platform.
Player-First Policy
Every feature on obajee — from deposit flows to bonus mechanics — is designed with player wellbeing in mind. Our internal compliance team reviews platform changes against responsible gaming standards before any feature goes live for Bangladesh players.
Full Account Control
obajee gives you direct access to spending limits, session time reminders, cooling-off periods, and self-exclusion from within your account settings. You are always in control of how and when you engage with the platform — no waiting periods, no friction.
Strict 18+ Enforcement
obajee enforces a minimum age of 18 years for all account registrations. Identity verification (KYC) is mandatory before any withdrawal is processed, and our systems actively monitor for underage access attempts. No exceptions are made under any circumstances.
Behavioural Monitoring
Our platform uses pattern-recognition to identify signs of problem gambling — such as rapid increases in deposit frequency, extended uninterrupted sessions, or repeated bonus usage without recreational breaks. Flagged accounts are reviewed by our responsible gaming team.
Proactive Outreach
If our monitoring identifies potentially harmful gambling patterns associated with your account, a member of our responsible gaming team will proactively reach out via your registered contact method to offer information on the tools and support available to you.
Transparent Information
obajee provides clear, honest information about the odds of all games offered on the platform, the mechanics of bonuses and wagering requirements, and the statistical nature of gambling outcomes. We do not use misleading language to encourage excessive play.
18+ Strictly Adults Only
obajee operates exclusively for players who are 18 years of age or older. This is a non-negotiable requirement that applies to every player regardless of location within Bangladesh. Gambling by individuals under the age of 18 is prohibited on this platform in all circumstances.
During the account registration process, all players are required to confirm that they are 18 or above. Following registration, full identity verification (KYC) must be completed before deposits exceeding threshold amounts can be processed or any withdrawal can be initiated. Verification requires a government-issued ID showing your date of birth — accepted documents include the Bangladesh National Identity Card (NID), passport, or driving licence.
If obajee discovers or reasonably suspects that an account has been registered by or is being used by a person under the age of 18, the account will be suspended immediately pending investigation, any balance held in the account will be frozen, and the account will be permanently closed upon confirmation of the underage usage. Any deposits made by an underage user will be returned to the original payment source where technically possible.
Protecting Young People in Your Household
If you share a device — a mobile phone, tablet, or computer — with younger family members, we strongly recommend that you:
- Log out of your obajee account completely after each session.
- Enable a screen lock or PIN on the device to prevent unauthorised access.
- Use your device's parental control settings to restrict access to gambling websites.
- Never share your obajee username or password with any other person.
- Consider using dedicated parental control software if children regularly use the same device.
Concerned About a Young Person?
If you believe a child or young person under 18 has accessed gambling content — on obajee or any other platform — please contact our support team immediately via live chat on the platform.
Our team will investigate urgently and close any underage account without delay. You can also report the matter to your internet service provider and use device-level parental controls while the investigation is underway.
obajee Support: Available 24/7 via live chat | Email: [email protected]
Take Control of Your Gaming Activity
obajee provides a comprehensive suite of player-controlled tools accessible directly from your account settings panel. These tools are designed to help you maintain a healthy, balanced approach to gaming. All limits take effect immediately or within 24 hours as specified — and can only be tightened (made more restrictive) in real time, while requests to relax limits are subject to a mandatory cooling-off period before taking effect.
Deposit Limits
Set a maximum amount you can deposit per day, week, or month. Once reached, further deposits are blocked until the next period begins.
Loss Limits
Cap the maximum amount you can lose across a defined time period. When your loss limit is reached, betting activity is paused until the period resets.
Session Time Limits
Set a maximum session duration. When the limit is reached, you will receive a notification and the option to log out or extend the session with a brief confirmation delay.
Cooling-Off Period
Take a short break from the platform for 24 hours, 48 hours, or 7 days. During a cooling-off period your account remains open but you cannot deposit or wager.
How to Set Your Limits
All responsible gaming tools are located in the Account Settings → Responsible Gaming section of your obajee account dashboard. You do not need to contact support to activate any of the tools listed on this page — they are fully self-service and take effect immediately upon confirmation.
When you reduce an existing limit (for example, lowering your weekly deposit cap from ৳10,000 to ৳5,000), the new, more restrictive limit takes effect immediately. When you request an increase to an existing limit, a mandatory 7-day reflection period applies before the higher limit becomes active. This cooling-off mechanism is designed to prevent impulsive decisions during a session.
Reality Check Notifications
obajee can send you periodic in-session notifications — at intervals you choose, from every 30 minutes up to every 4 hours — that display how long you have been playing and your net win/loss position during that session. These reality check reminders help maintain awareness during longer gaming sessions and are particularly recommended for live casino and live sports betting activity.
Wager Limits
In addition to deposit and loss limits, obajee allows you to set a maximum wager amount per individual bet or spin. This is particularly useful for slots players who want to avoid accidentally placing large bets during bonus rounds or auto-play sequences. Wager limits can be set per game session from the game settings panel.
Account Activity Statements
At any time you can request a full account activity statement from the obajee support team, detailing your deposit history, withdrawal history, wagering activity, and bonus usage over a specified period. This statement is provided free of charge and is typically delivered within 24 hours of request.
Step Away — We Support Your Decision
Self-exclusion is the most powerful tool obajee offers to players who feel that gambling is becoming a problem. When you self-exclude, your account is completely suspended for your chosen period — you cannot log in, deposit, place bets, or access any gaming content on the platform. All pending withdrawal requests at the time of exclusion will be processed to your nominated payment method.
Self-exclusion periods are available in the following durations: 1 month, 3 months, 6 months, 12 months, or permanent exclusion. Permanent exclusion is irreversible and cannot be lifted at a later date under any circumstances. Fixed-term exclusions can only be lifted after the full exclusion period has elapsed, and even then a mandatory 7-day consideration period applies before reinstatement.
obajee will not send any marketing communications — including promotional emails, SMS offers, or bonus notifications — to a self-excluded account. Your contact details will be suppressed from all marketing systems for the full duration of the exclusion period and beyond, unless you explicitly request reactivation following the end of a fixed-term exclusion.
How to Self-Exclude on obajee
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01
Log In to Your Account
Access your obajee account via the standard login page using your registered credentials.
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02
Navigate to Account Settings
From the account menu, select Account Settings then choose the Responsible Gaming tab within the settings panel.
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03
Select Self-Exclusion
Click Self-Exclusion and choose your desired exclusion period from the available options: 1 month, 3 months, 6 months, 12 months, or permanent.
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04
Confirm Your Decision
Review the exclusion terms and confirm your decision. The exclusion takes effect immediately — your session will be terminated and your account suspended within seconds of confirmation.
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05
Receive Confirmation
An email confirmation of your self-exclusion will be sent to your registered email address. Keep this for your records. If you need support during your exclusion period, contact us at [email protected].
If you need to self-exclude urgently but are unable to access your account settings, contact our support team immediately via live chat or email. Our team can apply a manual account suspension within minutes of receiving your request — 24 hours a day, 7 days a week. You do not need to be logged in to make this request.
Cooling-Off vs. Self-Exclusion
A cooling-off period is a short, temporary break (24 hours to 7 days) suited for players who want a brief pause. Self-exclusion is a longer-term measure (1 month to permanent) for players who feel their gambling is becoming harmful. If you are unsure which to choose, our support team can help you select the most appropriate option for your situation.
Returning After Self-Exclusion
After a fixed-term self-exclusion expires, your account will not automatically reactivate. You must contact support and confirm your wish to resume playing. A 7-day mandatory reflection period then applies. obajee may request a brief responsible gaming check before reactivating the account to ensure you are in a positive position to return to the platform.
Recognising Problem Gambling
Problem gambling develops gradually and can affect anyone — regardless of income, background, or how long they have been playing. The following signs may indicate that gambling is having a negative impact on your life or the life of someone you know. If several of these apply to you, we strongly encourage you to use the tools available on obajee or reach out to a professional support service.
- Spending more money on gambling than you originally intended, or chasing losses by placing larger bets to recover previous losses.
- Borrowing money from family, friends, or financial institutions specifically to fund gambling activity.
- Gambling for longer periods than planned or finding it difficult to stop a session even when you want to.
- Feeling anxious, irritable, or restless when not gambling, or using gambling as a way to escape stress, depression, or difficult emotions.
- Neglecting work, studies, family responsibilities, or social relationships due to time or money spent on gambling.
- Hiding your gambling activity from family members or being dishonest about the amount of money you have spent.
- Continuing to gamble despite repeated attempts to cut down or stop, or despite negative financial or personal consequences.
- Thinking about gambling persistently throughout the day — planning the next session, calculating odds, or reliving past wins and losses.
Signs of Healthy, Recreational Gambling
Playing for Entertainment
Gambling is one leisure activity among many — not the primary source of excitement or an escape from real-life problems. Sessions have a defined start and end, and stopping is comfortable when the session ends.
Gambling Within Means
Only money that has been deliberately set aside as discretionary entertainment budget is used for gambling. Losses do not cause financial hardship, and winning or losing does not significantly affect mood or behaviour outside of the session.
Balanced Lifestyle
Gaming on obajee is just one part of a full life that includes family time, social activity, work or studies, and other hobbies. Time spent on the platform is proportionate and does not crowd out other priorities.
You Are Not Alone — Help Is Available
If you feel that gambling is becoming a problem for you or someone close to you, reaching out is the most important first step. obajee's support team is available 24 hours a day, 7 days a week, and can connect you with the right tools or professional guidance. There is no judgement — only practical support.
obajee Live Chat Support
The fastest way to reach us is via live chat available directly on the platform. Our English-speaking responsible gaming specialists are on duty around the clock. You can request account limits, cooling-off periods, or self-exclusion through live chat without any delay.
Email Support
For non-urgent responsible gaming enquiries — such as requesting an account activity statement, asking about limit options, or seeking information about professional support services — you can write to us at [email protected]. We aim to respond within 24 hours.
Professional Counselling
If you feel you need professional support beyond what our platform tools offer, we encourage you to speak with a qualified counsellor or mental health professional. Seeking help for problem gambling is a sign of strength, not weakness — and treatment is effective for the vast majority of people who pursue it.
Immediate Help — Crisis Support
If gambling is causing you immediate distress — financial, emotional, or psychological — please reach out for help right now. You do not need to be in a severe crisis to seek support; early intervention produces the best outcomes.
obajee Support Team: Available 24/7 via live chat on the platform or by email at [email protected]
Kaan Pete Roi (Bangladesh): A Dhaka-based emotional support and mental health helpline. Contact details are publicly listed on their official website — search "Kaan Pete Roi Bangladesh" for current contact information.
National Mental Health Helpline (Bangladesh): The Government of Bangladesh operates a mental health helpline. Check the Bangladesh Ministry of Health and Family Welfare website for the current helpline number.
obajee does not endorse or have any financial relationship with third-party support organisations. We reference them solely because player welfare is our priority.
Block Gambling Sites
Consider using third-party software to block access to gambling websites across all your devices. Tools commonly used for this purpose include:
- GamBlock — blocks gambling content on your device at the browser and app level.
- Betfilter — cross-platform gambling blocker compatible with Android and desktop devices.
- Gamban — blocks thousands of gambling sites and apps simultaneously across all your devices.
Responsible Gaming — Frequently Asked Questions
Below are answers to the questions our support team receives most frequently about responsible gaming tools and policies at obajee.
Ready to Play? Keep It Fun, Keep It Safe.
obajee offers cricket betting, live casino, slots, Rooster Rumble, Teen Patti 20-20, and more — all in a secure, mobile-first environment built for Bangladesh players. Set your limits before you start and enjoy the platform with confidence.